Imibuzo Evame Ukubuzwa (FAQ) ye-Akhawunti, Ukuqinisekiswa. Idiphozithi/Ukuhoxiswa, Ukuhweba ku-Derive
I-akhawunti
Kungani ngingakwazi ukudala i-akhawunti?
Ngokuhambisana nokusebenza kwethu kweQembu, sibeka le mibandela elandelayo yokubhalisa amaklayenti:
- Amaklayenti kufanele okungenani abe neminyaka eyi-18 ubudala.
- Amaklayenti awakwazi ukuba isakhamuzi e-Canada, Hong Kong, Israel, Jersey, Malaysia, Malta, Paraguay, UAE, USA, noma izwe elikhawulelwe elikhonjwe i-Financial Action Task Force (FATF) njengelinokusilela kwamasu.
Ngingayishintsha kanjani imininingwane yami yomuntu siqu?
Uma i-akhawunti yakho ingagunyaziwe, ungashintsha igama lakho, usuku lokuzalwa, noma ubuzwe ngokuya kokuthi Izilungiselelo Imininingwane yomuntu siqu. Uma i-akhawunti iqinisekiswe ngokugcwele, ungahambisa ithikithi ucele izinguquko ozifunayo. Sicela unamathisele ubufakazi bakho kanye nekheli.
Ngingalushintsha kanjani uhlobo lwemali lwama-akhawunti ami?
Uma usuyifakile idiphozi noma udale i-akhawunti ye-DMT5, ungashintsha kuphela uhlobo lwemali yakho ngokuxhumana Nokwesekwa Kwamakhasimende.Ngikhohlwe iphasiwedi yami ye-akhawunti ye-Google/Facebook. Ngingangena kanjani ku-akhawunti yami ye-Deriv?
Uma ukhohlwe iphasiwedi yakho ye-akhawunti ye-Google/Facebook, ungasetha kabusha iphasiwedi yakho ye-akhawunti ye-Deriv ukuze ungene ku-Deriv.Ngingayivala kanjani i-akhawunti yami?
Ngaphambi kokuvala i-akhawunti yakho, sicela uvale zonke izikhundla zakho ezivuliwe futhi ukhiphe zonke izimali ku-akhawunti yakho. Ngemva kwalokho, ungasithinta ngesicelo sakho.Ngizikhipha kanjani ohlwini lwama-imeyili wokumaketha?
Ungakwenza lokhu kalula ngokuya kokuthi Imininingwane Yephrofayela Yezilungiselelo . Susa ukumaka ibhokisi lezintandokazi ze-imeyili, bese uchofoza inkinobho ethi 'Thumela' ukuze uzikhiphe ohlwini.
Iyini imali yokulala?
Inkokhelo yokulala iyinani elikhokhiswa kunoma iyiphi i-akhawunti engazange ibeke umsebenzi esikhathini esiqhubekayo esiyizinyanga eziyi-12. Lokhu akusebenzi uma iklayenti lingaphansi kokuzikhipha, ngokuthanda kwalo noma njengesinqumo seNkampani.
Ukuqinisekisa
Ingabe ngidinga ukuqinisekisa i-akhawunti yami ye-Deriv?
Cha, awudingi ukuqinisekisa i-akhawunti yakho ye-Deriv ngaphandle uma utshelwa. Uma i-akhawunti yakho idinga ukuqinisekiswa, sizokuthinta nge-imeyili ukuze siqale inqubo futhi sikunikeze imiyalelo ecacile yokuthi uwahambisa kanjani amadokhumenti akho.
Ukuqinisekisa kuthatha isikhathi esingakanani?
Ngokuvamile sizothatha izinsuku zebhizinisi ezingu-1-3 ukuze sibuyekeze amadokhumenti akho futhi sizokwazisa ngomphumela nge-imeyili uma isiqedile.
Kungani amadokhumenti ami enqatshiwe?
Singase senqabe amadokhumenti akho okuqinisekisa uma ecace ngokwanele, engavumelekile, ephelelwe yisikhathi, noma enemiphetho enqanyuliwe.
Idiphozithi kanye Nokuhoxiswa
Yiziphi izindlela zokukhokha ozisekelayo?
Uhlu lwethu lwezindlela zokukhokha ezisekelwayo luhlanganisa izintambo zasebhange, amakhadi esikweletu nawedebithi, ama-e-wallets, kanye nezimali ze-crypto. Ungakwazi futhi ukuphatha izimali zakho nge-ejenti yokukhokha uma isevisi itholakala ezweni lakini.
Ukubhanga ku-inthanethi
Amakhadi esikweletu/edebhithi
Qaphela : Ukuhoxa kungase kuthathe izinsuku zokusebenza ezingu-15 ukuze kubonakale ngekhadi lakho. Ukuhoxiswa kwe-Mastercard ne-Maestro kutholakala kuphela kumakhasimende ase-UK.
E-wallets
Ama-Cryptocurrencies
Qaphela : Inani elincane lokuhoxiswa lizohluka kuye ngamanani okushintshanisa akamuva. Izibalo eziboniswe lapha zisondisiwe.
I-Fiat onramp - Thenga i-crypto ngokuhwebelana okudumile.
Kuthatha isikhathi esingakanani ukucubungula ukuhoxiswa kwemali?
Imali oyifakelayo kanye nemali oyikhiphile izocutshungulwa lungakapheli usuku olulodwa lwebhizinisi (ngoMsombuluko kuya kuLwesihlanu, 9:00 am–5:00 pm GMT+8) ngaphandle kwalapho kushiwo ngenye indlela. Sicela uqaphele ukuthi ibhange lakho noma isevisi yokudlulisa imali ingase idinge isikhathi esengeziwe ukucubungula isicelo sakho.
Kungani idiphozi yekhadi lami lesikweletu iqhubeka nokunqatshelwa?
Lokhu kuvame ukwenzeka kumakhasimende afaka imali kithi okokuqala ngqa esebenzisa amakhadi awo esikweletu. Sicela ucele ibhange lakho ukuthi ligunyaze ukuthengiselana nge-Deriv.
Ingakanani idiphozithi encane noma inani lokuhoxiswa?
Ungafaka noma ukhiphe ubuncane be-USD/EUR/GBP/AUD 5 usebenzisa ama-e-wallet. Ezinye izindlela zokukhokha zizoba namanani amancane ahlukene. Alikho inani elincane lediphozithi ye-cryptocurrency.
Isixhumanisi sami sokuqinisekisa ukuhoxiswa siphelelwe yisikhathi. Kumele ngenzeni?
Le nkinga ingase ibe umphumela wokuchofoza inkinobho ethi 'Hoxisa' izikhathi eziningi. Zama ukuhoxa futhi, bese uchofoza isixhumanisi sakamuva sokuqinisekisa esithunyelwe ku-imeyili yakho. Sicela uqiniseke ukuthi usebenzisa isixhumanisi lingakapheli ihora elilodwa.Ngingayiphakamisa kanjani imikhawulo yami yokuhoxa?
Ungaphakamisa imikhawulo yakho yokuhoxa ngokuqinisekisa ubuwena nekheli. Ukuze ubone imikhawulo yakho yamanje yokuhoxa, sicela uye kokuthi Izilungiselelo Zokuphepha nemikhawulo ye-akhawunti yokuphepha.
Ngingakwazi ukuhoxisa ibhonasi yami yediphozithi?
Ungakwazi ukuhoxisa inani lebhonasi lamahhala uma usudlule imali ephuma ku-akhawunti ephindwe izikhathi ezingu-25 kunenani lenani lebhonasi.Kungani ngingakwazi ukukhipha imali ku-Maestro/Mastercard yami?
Ukuhoxiswa kwamakhadi e-Mastercard ne-Maestro kutholakala kuphela kumakhasimende ase-UK. Uma ungeyena owase-UK, sicela uhoxe usebenzisa i-e-wallet noma i-cryptocurrency esikhundleni salokho.
